Frequently Asked Questions

1. What are ‘Ductless Split Air Conditioners/Heat Pumps’?
2. What are the advantages of MINI SPLIT units?
3. Do Shinco Units require any maintenance?
4. Where can I find the wiring schematic for my SHINCO Mini Split unit?
5. What size wiring and breaker should I use for my SHINCO Mini Split unit?
6. What is the maximum length between the indoor and outdoor unit?
7. I have added additional refrigerant copper tubing; how much more refrigerant (R410A) is needed?
8. What is the Inverter Technology?
9. What is are SEER Ratings?
10. What is a BTU?
11. Where can I find a list of Shinco Error codes?
12. How does the Shinco Remote work?

1.What are ‘Ductless Split Air Conditioners/Heat Pumps’?

Ductless Split Air Conditioners (also known as ‘mini splits’) are mainly used in residential or commercial buildings without built in ducting system. Mini Split is often referred to as SPLIT CONFIGURATION. The compressor and evaporator are in separate external packages and the two
units connect via refrigerant pipes.

Between the indoor and outdoor units of the mini split air conditioners, there is a set of electrical wires & two insulated copper tubes for the R410-a refrigerant gases. They run through between the indoor and outdoor units. This eliminates the need for ductwork instead all you need is a 3- inch hole in the wall to run your wires and tubes through. All of our Shinco units are pre-charged with the highly efficient, environment friendly R410-a refrigerant. The Shinco Mini Split Air Conditioners are powered from the outdoor unit. The indoor air handler is mounted on the wall high up near the ceiling. The temperature is controlled by means of a remote controller and you can set the unit to cool, heat or dehumidify at a perfectly precise temperature.

2. What are the advantages of MINI SPLIT units?

1. Compact & Sleek – Unlike portable air conditioners or wall units, SHINCO AIR MINI SPLIT units will fit perfectly within the style of your home and comfort of your living. Plus, there are different color panels for you to choose from. There will be no large holes through the window or the wall to jeopardize your home safety and no insulation lost.
2. Ease of Installation – There will be no large holes through the window or wall and no wires or power plugs all over the place. Large or heavy machinery is not required. Between the indoor and the outdoor unit; not more than a 3-inch hole is needed to run the wiring and the refrigerant copper tubes.
3. Maneuverability & Small Size – SHINCO Mini Split units are designed to fit even into the smallest of all rooms. It’s as simple as clipping the indoor unit on the wall. With the perfect size it also comes with perfect efficiency for all your temperature needs.
4. Minimal Floor Space Requirement – Unlike conventional air conditioners/heat pumps, SHINCO MINI SPLIT units does not require floor space. The indoor unit can be installed on any wall in your home. Compact, sleek, stylish!
5. Flexible Interior Design Options – SHINCO units offer customers a variety of colors and styles. Depending on your home, we have several colors of your choice to meet the perfection & comfort of your home.
6. NO DUCTWORK = ELMINATION OF ENERGY LOSS – With our SHINCO Mini Split units, you won’t ever have to worry about being hot and cold
   all the time. Ducting is not required in your home and this will most definite eliminate energy loss.
7. NO SECURITY ISSUES (Compared to Portable & Window Units) – SHINCO Mini Split units do not require the large openings for installation. This eliminates the possibility of theft in your home!
8. LOW NOISE LEVELS – Shinco air conditioners are extremely silent thanks to the inverter technology inside each Shinco unit. The indoor unit can hardly be heard running.

3. Do Shinco Units require any maintenance?

Shinco units require minimal maintenance. Bellow you will find two recommended tasks:

1. The air filters located on the indoor unit should be cleaned bi-weekly depending on usage. The air filter can be accessed easily and use damp cloth to clean. This will allow efficient air passage through the unit during all seasons. No cleaning products are required.
2. When the unit is not operational, use the supplied SHINCO covers on the outdoor unit. This will prevent any outdoor surroundings such as dust from entering the outdoor unit.

4. Where can I find the wiring schematic for my SHINCO Mini Split unit?

Refer to the following wiring schematic for the Outdoor Unit:

5. What size wiring and breaker should I use for my SHINCO Mini Split unit?

6. What is the maximum length between the indoor and outdoor unit?

7. I have added additional refrigerant copper tubing; how much more refrigerant (R410A) is needed?

8. What is the Inverter Technology?

The Inverter Technology offers the ability of the unit to continuously provide thermal air passage by altering the speed of the compressor in either cooling or heating modes. SHINCO Inverter Technology is advanced & intelligent. In turn, SHINCO units draw 40% less electricity!

9. What is are SEER Ratings?

Seasonal Energy Efficiency Ratio (SEER) is a unit of measurement for cooling and heating output.

10. What is a BTU?

British Thermal Unit (BTU) is a unit of measurement that determines how much cold/hot air comes out of each unit. The more air comes out, the more space it needs for the air to circulate. If the unit is oversized it may cause problems such as sensors reading false temperatures. Refer to the table below for more information:

11. Where can I find a list of Shinco Error codes?

An Error Code signifies a certain part/sensor fault within each unit. Error code(s) are displayed on the indoor unit display panel.

Refer to the following for more information:

12. How does the Shinco Remote work?

Downloadable Links:

DOWNLOAD Shinco English Manual – PDF file, 750 Kb

DOWNLOAD Shinco French Manual – PDF file, 480 Kb